My last customer service interaction with EA Games is one of many reasons I’m boycotting their products. I installed Origin today, though, as I already have a couple of games acquired through it. It seemed the easiest way to find out if they ever got ported to Mac (unlikely though Continue Reading
This is cross-posted from my blog on Gamasutra. This is the story all about howMy mind got flipped, turned upside down.I’d like to take a minute, just sit right there,And I’ll tell you how Apple’s customer service punished me for wanting to make an in-app purchase. The Setup When I Continue Reading
I wrote an email to Netflix, which I was unable to send them the way I’d intended. They only offer customer support through online chat and telephone and refused to give me an email address, so I pasted it into the online chat customer service. Here’s what I sent them.
